it does not save!!!

first start: i tried to show my son how it worked and I could not get anything done. No magic worked, no manual is available. I had to check under options to see what buttons are supposed to work. Even these buttons did not work.
Ended the game , starter the game again
second start: no progeress was saved, I had to watch the whole intro again, no way to skip it!
now the buttons worked. I just cannot switch to another person or back.
Ended the game , starter the game again
third start: no progeress was saved, I had to watch the whole intro again, no way to skip it!
Now the buttons work, and I change swap characters. I still have no idea what all the F1 and F2 messages are but I could do some progress. Got stuck in the Bank, tried to save and exit.
Ended the game , starter the game again
fourth start: no progeress was saved, I had to watch the whole intro again, no way to skip it!
My son lost all interest and I am not a happy camper.
Main Problem: IT DOES NOT SAVE!!! That makes the whole game useless.

About myself: I played Medal of Honor 1,2 and Modern warfare with no problems.

diab olino about LEGO Harry Potter Years 1-4