Hagrids hut time turner glitch

I have gotten all the gold bricks and characters besides one. when returning to hagrids hut i used the time turner but it didnt go back in time it stayed normal and did not allow me to use the time turner again. because of this i am not able to get the last character and gold brick. this is very frustrating because i spent so much time and now i am not able to beat the game 100%. it is a great game and totally worth the money but very frustrating that i am not able to complete the game. please fix this if possible

Conor Linkfield about LEGO Harry Potter Years 1-4